Car Hire Terms and Conditions
1. A non-refundable 50% deposit is required to confirm booking. Minimum £100 depending on booking. The balance is due four weeks prior to the event date. If booked through an agent, the deposit minimum £100 is non-refundable.
2. The service will be as specified in the booking confirmation.
3. Cancellations are only accepted in writing, and the following charges will apply,
a) Within 30 days of the event date 100% of the balance is payable
b) Within 60 days of the event date 50% of the balance payable.
c) Within 90 days of the event date 25% of the balance payable.
4. In the event of the client changing the date of the booking we will transfer the booking to a new date if that is available. However, if the new date is unavailable the fees will be payable as in clause 3.
5. In the event of a breakdown, accident or any other event beyond our control we reserve the right to substitute another vehicle, which may or may not be the same type and colour of the vehicle booked, or a refund of the balance will be given.
6. Adequate time will be allowed for the journeys booked but we will not be held liable for any delays beyond our control.
7. If we are unable to complete a booking due to a mechanical fault and no substitute vehicle is available a full refund will be given.
8. The client is responsible for the conduct of their passengers.
9. The cost of repairs of any damage caused by the passengers will be charged to the client. This includes the cost of valeting if required, should fouling be caused through drink, food or illness.
10. We reserve the right to refuse to transport a passenger if they are considered to be unfit to travel for any reason.
11. Passengers are required to wear seat belts where fitted.
12. The client is responsible for providing special extra seating if required for minors. If the correct seating is not provided, we will refuse to transport the passenger. In order to comply with the law, please visit www.childcarseats.org.uk for more details.
13. No responsibility or liability will be accepted for passengers' personal property or clothing.
14. No responsibility or liability will be accepted for restrictions relating to vehicle access at any location.
15. Any extra time required outside the agreed times will be charged at the rate of £50 per hour or part thereof.
16. The route taken on the day will be the most appropriate route, unless instructed previously by the client.
17. No smoking is allowed in any of our vehicles.
18. The vehicle will be cleaned inside and out and decorated with white ribbons and bows, or alternative colours as agreed, or no decorations as agreed by client.
